 | Communication channels |
| Communication method and approach |
| Results and trends of communication process |
| Competitive analysis and benchmarks |
ORGANIZATIONAL PRODUCTIVITY INSTITUTE, INC.
Communication Strategy
| Market communication | ||||||||
| Internal communication | ||||||||
| For each
type consider:
|
| OPI's
Communication Strategy: We maintain a communications strategy respectful of the confidential information we are given on behalf of stakeholders. We ensure the trust of Prospects and Clients by legally obligating ourselves from disclosing any proprietary information. Our written communication reflects our commitment to quality. Our newsletter and Web Site are tools to communicate our philosophies, experiences, areas of interest and new concepts; readers can gain greater insight into organizational productivity issues. Our public and private oral communications convey our beliefs and practices. We present ideas and generate excitement around ideas, which help people to grow, and organizations to become more productive. We communicate positively, constructively and with sensitive concern for all involved. We communicate to improve business results and build strong, satisfying interpersonal relationships. Prospects find us: sensitive to their time and priorities; courteous to their staff; and aware of the challenges they strive to overcome. Clients say we have unique abilities to understand and communicate their problems and propose effective solutions. Key measures include quality referrals from clients and other stakeholders, our ability to resolve conflicts and build positive and supportive relationships. |