Suppliers will be measured by the value added to OPI and our client's business, and the speed and ease at which they contribute to meaningful change within our client's organization. We will measure the value of their networking efforts on our behalf, and their satisfaction with our networking on their behalf.

Competitive analysis will be measured against competitor's price, value, ability, presentation, availability, service and personnel.

Key measures include achieving intended results, clients adopting our tools and philosophies, referrals from clients and suppliers and business lost to competition.