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Business Talking Points |
Welcome to Business Talking Points, OPI's on-line organizational improvement resource. At OPI, we've assisted hundreds of firms small and large to improve their performance. Over time, we've accumulated a unique perspective and an extensive knowledge base of information. We hope you find this resource a valuable starting point in seeking answers to your organizational issues. If you have a suggestion or idea on how to improve, email us a note and we'll be sure to let you know. |
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| As an example of communicating through the acts of Top Leadership | Maldon Mills: A Study in Leadership |
| How to communicate leadership to every corner of the organization | Business is Changing and People Must Change With It |
| For rules on enhancing communication | Do We Really Understand? |
| How to present ideas to others | Presenting Ideas |
| How computers can help - and hinder communications. | Computers & Communication |
| Change... is it everything it's cracked up to be? | Change... cracked up to be |
| A 12 point total customer satisfaction health checkup for the organization | 12 point... checkup |
| Why Information Technology upgrades and changes often fail: poor project planning | Poor Project Planning |
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| How to communicate feedback to employees | Feedback for Improved Productivity and Relationships |
| For rules on enhancing communication | Do We Really Understand? |
| How to change behavior of other people | Start, Stop, Continue |
| How to provide employees effective feedback during performance reviews. | Performance Reviews |
| How computers can help - and hinder communications. | Computers & Communication |
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| How to provide employees effective feedback during performance reviews. | Performance Reviews |
| How to change behavior of other people | Start, Stop, Continue |
| How to communicate feedback to employees | Feedback for Improved Productivity and Relationships |
| For rules on enhancing communication | Do We Really Understand? |
| How to improve your hiring strategy | Hiring Wisely |
| 10 ways to improve your success | 10 ways to improve your success |
| Understanding the difference between Japanese and American management, plus understanding what American management can adopt. | Japanese Management |
| When We Say "Character", What Do We Mean? | Character |
| Developing a "sales culture" in your organization | Sales culture |
| How to create opportunities to develop a shared vision through the planning process | Planning as Learning |
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| For rules on enhancing communication | Do We Really Understand? |
| How to present ideas to others | Presenting Ideas |
| How to understand 'Defensive Routines' in an organization | Defensive Routines |
| One example of 'setting the example'-- inspired leadership. | Malden Mills: A Study in Leadership |
| Understanding what Leadership is and means | Demystifying Leadership |
| How to create opportunities to develop a shared vision | Planning as Learning |
| 10 ways to improve your success | 10 ways to improve your success |
| A 12 point total customer satisfaction health checkup for the organization | 12 point... checkup |
| Change... is it everything it's cracked up to be? | Change... cracked up to be |
| Understanding the difference between Japanese and American management, plus understanding what American management can adopt. | Japanese Management |
| Margaret Wheatley, noted management consultant, on change and organizations. | Margaret Wheatley |
| Developing a "sales culture" in your organization | Sales culture |
| Leadership from a single individual or leadership from the team? | Shared leadership |
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| Leadership characteristics | Business is Changing and People Must Change With It |
| How to provide employees effective feedback during performance reviews. | Performance Reviews |
| Change... is it everything it's cracked up to be? | Change... cracked up to be |
| Leadership from a single individual or leadership from the team? | Shared leadership |
| When We Say "Character", What Do We Mean? | Character |
| Developing a "sales culture" in your organization | Sales culture |
| How to become a better leader through personal mastery. | Personal Mastery |
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| Understanding the difference between Japanese and American management, plus understanding what American management can adopt. | Japanese Management |
| Understanding the Margaret Chase Smith Maine State Quality Award | The Margaret Chase Smith Maine State Quality Award |
| Obtain a Margaret Chase Smith Maine State Quality Award Application and/or review quality improvement tools available from The Maine Quality Center. | The Maine Quality Center Web Page |
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| Understanding the process of strategic planning | Strategic Planning |
| How to create opportunities to develop a shared vision | Planning as Learning |
| Why Information Technology upgrades and changes often fail: poor project planning. | Poor Project Planning |
| 10 ways to improve your success | 10 ways to improve your success |
| The True Cost of Running a Business | True cost |
| How to manage your time as a life asset | Manage your assets |
| Steps & benefits of planning | Planning steps & benefits |
| Understanding the Margaret Chase Smith Maine State Quality Award | The Margaret Chase Smith Maine State Quality Award |
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| Team Norms: what they are | Team Norms |
| Change... is it everything it's cracked up to be? | Change... cracked up to be |
| 10 ways to improve your success | 10 ways to improve your success |
| Leadership from a single individual or leadership from the team? | Shared leadership |
| Margaret Wheatley, noted management consultant, on change and organizations. | Margaret Wheatley |
| How to manage your time as a life asset | Manage your assets |
| Developing a "sales culture" in your organization | Sales culture |
| Understanding the difference between Japanese and American management, plus understanding what American management can adopt. | Japanese Management |
